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 Game crashing issue.

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Ianthe Reine



Joined : 2009-07-01
Posts : 250

PostSubject: Game crashing issue.   Sat Oct 02, 2010 8:44 pm

So my game has been crashing a crap tone lately and I can't really figure out why. This is the little bit of detail from the notice windows gives me when it says "something unexpected happened so we closed to program for you" >_>

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivgame.exe
Application Version: 1.0.0.0
Application Timestamp: 4ca10e11
Fault Module Name: d3dx9_41.dll
Fault Module Version: 9.26.952.2844
Fault Module Timestamp: 49a7467d
Exception Code: c0000005
Exception Offset: 00284f4c
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


I'm not too sure about the last of of info, but everything up until d3dx9_41.dll has been the same every single time so I'm sure it's something to do with d3dx9_41.dll. Unsure of how to approach fixing it. Everywhere I've gone to says to download the DirectX End-user runtime yet it hasn't worked for me. =/
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Ianthe Reine



Joined : 2009-07-01
Posts : 250

PostSubject: Re: Game crashing issue.   Sat Oct 02, 2010 8:56 pm

Just crashed again. same error details.
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Netheri Vaiusi



Joined : 2010-09-04
Posts : 178

PostSubject: Re: Game crashing issue.   Sat Oct 02, 2010 9:31 pm

What video card are you using?
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Ianthe Reine



Joined : 2009-07-01
Posts : 250

PostSubject: Re: Game crashing issue.   Sat Oct 02, 2010 9:57 pm

EVGA Nvidia GTX 260

Another thing I'm noticing with this is that most people have been saying its due to alt tabbing but this has happened before when the window just stayed up.
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Netheri Vaiusi



Joined : 2010-09-04
Posts : 178

PostSubject: Re: Game crashing issue.   Sat Oct 02, 2010 11:33 pm

You will get a dx9 error every time you alt tab in fullscreen mode. I have gotten a couple windows errors without alt-tabbing too. I'm sure it's because we have dx 10-11 and not 9. I play in windowed at max resolution to get around the alttab issue, but random crashes will still happen.
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Game crashing issue.
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