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 Login Issue Update

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Khalus Akuhei
Furtively Altruistic


Joined : 2008-05-21
Posts : 4384

PostSubject: Login Issue Update   Sat Aug 31, 2013 5:12 pm

Hopefully things will become as good as Yoshi is saying and we'll all finally get to play together next week!

Quote :

Login Issue Update
Quote :
I know many of you are still affected by the World login and character creation restrictions, so I would like to give you all a brief update on the progress of the measures we are taking to alleviate this situation.

Current Server Status

To ensure as many players as possible can log in and create characters on existing servers, our development and operations teams are monitoring server load and population around the clock, placing and removing restrictions with even the slightest fluctuation in numbers in order to maintain near-full capacity on each World. We are still experiencing maximum concurrent connection numbers of over 230,000 users. This number, however, has taxed some of our instance servers, and is causing unexpected down time here, as well.

Scheduled Maintenance for Wednesday, September 4 (Japan Time)

The addition of new Worlds, as well as the adjustments to the duty finder servers, will be complete as of tomorrow. We will then enter our final internal testing phase of these features in preparation. If the results from these tests are favorable, we will conduct an extended all-World maintenance on Wednesday (Japan time). Once the new Worlds are implemented and the duty finder server load has been redistributed over smaller World server groups, we believe that many of the login issues that players are currently experiencing will clear.

When Worlds do finally reopen after the maintenance, we expect a rush of players trying to log back in. To prevent any further login issues, we will be using the utmost caution when restarting each World. Please understand that there may be some congestion at this time.

The development and operations teams are currently dedicating their full resources to alleviating the issues at hand and providing all of our players with a stable environment in which to experience the realm of Eorzea.

Free Trial Extension

To apologize to our loyal fans who may not have been able to login or create characters during early access and the days immediately following launch, the development and operations teams are currently considering providing all player accounts with an additional seven days to their free trials. This includes non-legacy players from 1.0, who will be given new seven-day free trials. Trial extensions will be awarded after the aforementioned server maintenance on Wednesday. Details on the trial extension, including the extension period, will be released in a separate post as soon as they have been solidified.

We thank our fans again for the overwhelming support you have shown us over the past week. The response to FINAL FANTASY XIV: A Realm Reborn has well exceeded our expectations, and unfortunately resulted in our inability to provide the service which we originally intended. We humbly ask for your continued patience as we work to alleviate the issues as we truly appreciate all of our fans. We are very sorry for the frustration that has resulted from these problems.


FINAL FANTASY XIV: A Realm Reborn Producer & Director Naoki Yoshida
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Khalus Akuhei
Furtively Altruistic


Joined : 2008-05-21
Posts : 4384

PostSubject: Re: Login Issue Update   Mon Sep 02, 2013 6:21 am

Info regarding the maintenance to come soon!
  
Quote :
At the following time, we will be performing maintenance on FINAL FANTASY XIV: A Realm Reborn to perform the operations listed below. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

[Details]
- Addition of new Worlds
- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder
- Address several known issues

* Clients will update automatically upon launch after the date and time below.

* We will announce details of the fixes at a later time.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
From Sep. 3, 2013 5:00 p.m. to Sep. 4, 2013 3:00 a.m. (PDT)
* The completion time may be subject to change.

[Affected Service]
FINAL FANTASY XIV: A Realm Reborn
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Celas Seyrana



Joined : 2010-06-11
Posts : 281

PostSubject: Re: Login Issue Update   Mon Sep 02, 2013 12:32 pm

i hope this helps i really do. also split processing the duty finder? does this mean i wont have 1 hour long ques in the duty finder anymore?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Dovie'andi se tovya sagain!


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Khalus Akuhei
Furtively Altruistic


Joined : 2008-05-21
Posts : 4384

PostSubject: Re: Login Issue Update   Mon Sep 02, 2013 1:19 pm

Celas Seyrana wrote:
 does this mean i wont have 1 hour long ques in the duty finder anymore?
No, it just means they're moving the Duty Finder to their own bank of servers instead of sharing with the char load and login process.

The reason DF takes so long is because you are a DPS class.  As with any holy trinity system, dps outnumbers healers and tanks 500-to-1.  There are quite a few healers but its tanks that are very few, and of those very few only about 3% are "good" tanks.  

And yes I'll brag about being in that 3% if you recall our FFXI excursions, I don't do PTs unless my gear is up to par.  Thus far in ARR, any tank can get by on negligible gear and basic performance through about lvl 25, maybe as far as lvl 30, then the difficulty ramps up considerably.  And I'm not kidding, as a PLD I must have the best of the best gear each level, just like in XI and know how to lead a PT in the 30+ dungeons.  And of course it helps having a great healer and DPS that follow direction ~ mostly by assisting the tank, not going gung-ho with their attacks generating too much enmity and when to back down, and especially remains behind the tank at all times and never pulls mobs!

The boss fights get really tough at 35+, with lots of new environmental obstacles to be aware of.


Lastly, why tanks are so few, at least the way most describe it, boring!  It can be sometimes since you really only have 2 attacks you constantly repeat, it turns into a trio combo in the late 20s, but its still the same over and over.  Abilities like shield toss and bash as well as flash share the same global cooldown too, so there is very little to do, but mash the same combo over and over.   We've been begging since beta 3 for tanks to have shield abilities separate, but no luck yet. 

Anyroad, I enjoy it, always enjoy tanking and being in command of the battle, standing toe to toe to every mob and larger than life bosses!  Until others see it that way, the DF will always take a while for DPS.
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Celas Seyrana



Joined : 2010-06-11
Posts : 281

PostSubject: Re: Login Issue Update   Mon Sep 02, 2013 1:40 pm

aye i know all this but its just aggravating that i have to wait a fucking hr just to do one stupid duty finder mission, reason i don't Que for it unless its for a story mission. and blah blah blah blah tanks, yea your needed but dps is just as vital :P

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Dovie'andi se tovya sagain!


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PostSubject: Re: Login Issue Update   Today at 5:43 am

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